It’s been great meeting everyone at ProductWorld 2024 and Mobile World Congress 2024! Our team has been busy building and improving our platform.
New Features
(1) New pricing tier: personal plan
We are excited to introduce a new tier: personal plan for product professionals who want to collect customer feedback at scale without breaking the bank. This is the most valuable tier on the market!
The Personal plan alongside the existing tiers, at twenty dollars a month
(2) Search tickets by title
You can easily find a ticket by searching all tickets based on keywords in ticket titles
Searching the tickets list by words in the title
(3) Pin Specific Results
If you want to surface a specific step result in your flow to keep a closer eye on it, you can now easily do it via our new tab!
The Your pins tab in Results, holding the steps you pinned to watch
(4) Ticket read confirmation
Sending a comment in a ticket now can be tracked. You can get a read confirmation in the ticket if the other party opened that ticket in Stomio or in email
A ticket comment marked Read once the other party opened it
(5) Email and slack notifications for feedback projects
Getting feedback from customers is always exciting! You can configure how you want to receive notifications (email or Slack) and the frequency of that notifications for feedback projects
The Slack setup page beside a Slack channel receiving a new ticket notification
Improvements
(1) Filters in results are sticky
Applying filters in the results of any project type is now sticky. Now you can open comments or tickets in a new window to always have the results visible.
Results filters staying applied while a ticket is opened in another tab
(2) Ticket reported in the ticket list
Now you can see who reported a ticket in your ticket list view. You can also filter based on that!
Filtering the tickets list by reporter
(3) Task name as the title when starting a chat
When starting a chat with a tester based on their feedback in Beta projects, the ticket title now includes the task name for context.
Starting a chat from a tester's answer, with the task name carried into the ticket title
Bug Fixes
- Fixed an issue where filtering results by tag doesn’t work
- Fixed a notification loop issue
- And many more!