Stomio
What's NewAITicketsTemplates

v2.16 — New Features

Dec 28, 20231 min read

And just like that, 2023 is a wrap. We have so much to be thankful for but most importantly, thank you for being part of our journey. Thank you for all of the users who gave us feedback to keep improving our product. More to come in 2024.  Happy New Year! 🎉

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New Features

(1) Stomio Surveys (BETA)

We are super excited to announce a new project type: Stomio Surveys. With Stomio Surveys, you can launch targeted user surveys at scale using our in-app widget or our Stomio hosted portal. Leverage Stomio templates to cut setup time exponentially so you can learn from your users as fast as 3 clicks.

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Improvements

(1) Stomio feedback… using Stomio (super meta)

All Stomio users can give feedback on Stomio using.. Stomio feedback widget. We are excited to dog food our own product so more improvements are guaranteed in the future.

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(2) Stomio Emails

We updated some of our auto-generated emails to better fit the new project types: Stomio Feedback and Stomio Surveys.

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(3) Notification per message in tickets

Managers can elect to receive an email notification for each message received in a Stomio Ticket

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(4) Task preview

Improved task preview to preview modifications in tasks before publishing them

(5) Comms → Tickets

We changed the naming from Comms to Tickets across the platform

(6) Added support text, csv and html files upload

We expanded our file upload support across the platform to include .txt, .csv, and .html file types

Bug Fixes

  • Fixed errors in how Sentiment analysis process data
  • Fixed an issue related to column reordering in user table
  • Fixed an issue with results of multiple selections
  • Fix an issue with reported number of accepted users