Introduction
Stomio, Inc. describes how it collects, uses, and discloses personal information through its website and beta testing service at stomio.io and its subdomains. By visiting the site or using the service, you agree to this policy's terms.
What Information We Collect and Maintain About You
Personal Information
The company collects data directly from users:
For Stomio Beta Testing:
- Required: email address (account identifier)
- Optional: name, company name, company size, role, shipping address, phone number
- Current users can invite others by providing their email addresses
For Stomio Feedback and Survey:
- Anonymous users: browser, device type, operating system, language preferences
- Optional: email
Web Log Data
Automatic collection includes: IP address, domain name, pages visited, visit dates/times, downloaded files, referring/exit URLs, software and hardware attributes, device IDs, geographic location, and cookie information.
Cookies
Cookies store user preferences and information about service usage, including pages viewed, downloads, operating system, browser type, ISP, domain name, IP address, geographic location, and referring website. Users can set browsers to refuse cookies, though this may limit service functionality.
Cookies Used by SaaS Platform:
- Functionality, authentication, and session management (strictly necessary)
- Customer support requests
These strictly necessary and support cookies are not used for tracking or marketing purposes.
Analytics on the Platform: the platform at app.stomio.io also uses Google Analytics, but only for users signed in under an owner, manager, or viewer role. For users in the United States these cookies are on by default; elsewhere, and where location cannot be determined, they are off. A browser sending the Global Privacy Control signal is treated as having declined, in any region.
Testers are not measured. Google Analytics is not loaded at all for tester accounts, so no analytics cookie is set on them and no analytics data about them is sent.
The platform has no in-product cookie control. A signed-in user who wants to opt out can send the Global Privacy Control signal from their browser, or install the Google Analytics opt-out browser add-on.
Cookies Used by the Website: our marketing website at stomio.io uses Google Analytics, loaded through Google Tag Manager. Whether those cookies are set depends on your region and on the choice you make, and both are described in our Cookie Policy, which is also where you can change that choice. We do not use advertising cookies on either the website or the platform.
Pixel Tags
Pixel tags (web beacons, clear GIFs) placed in advertisements or emails allow information transfer to servers when users load webpages or interact with content, determining if users engaged with specific service parts, viewed advertisements, or opened emails.
Third-Party Plugins
The site includes social media plugins that may collect information about visited pages and share it with creators, even without user interaction. These are governed by third-party privacy policies.
Third-Party Online Tracking and Behavioral Advertising
Third parties may collect, analyze, and use personal information through cookies or web beacons. You have full control over it through our cookies consent manager.
How We Use and Process Your Information
Legal bases for processing: (1) legitimate business interest; (2) contract performance and fulfillment; (3) user consent; (4) legal obligation compliance.
Primary Uses:
- Responding to user questions or requests
- Providing service functionality
- Fulfilling service requests or completing transactions
- Sending service information, newsletters, updates, promotions, and advertising
- Delivering confirmations, account information, notifications, and operational communications
- Improving user experience and product/service quality
- Meeting legal and regulatory requirements
With Whom and Why We Share Your Information
Analytics
Third parties analyze automatically collected information using web logs, beacons, and cookies. The Service uses Google Analytics for information collection and analysis. Users may opt out through Google Analytics tools.
We honor the Global Privacy Control signal on both our marketing website and the platform: a browser sending it is treated as having opted out of analytics cookies, regardless of region. We do not act on the older "do not track" header, which Global Privacy Control supersedes. See our Cookie Policy for the defaults that apply before you choose, and for how to change your choice at any time.
Third-Party Service Providers
Stomio uses third-party providers (web hosting, mailing vendors, payment processors, analytics providers) who may collect and use user information to assist in achieving stated purposes.
Legal Purposes
Information may be shared when believed necessary to:
- Comply with applicable law, court orders, subpoenas, or legal processes
- Investigate, prevent, or address illegal activities, suspected fraud, term violations, or threats
- Establish, protect, or exercise legal rights or defend against legal claims
Your Choices (Your Data Protection Rights)
Users may opt out of marketing emails or texts by following message instructions or emailing privacy@stomio.io.
To learn about, update, or change personal information, users should contact privacy@stomio.io.
Rights for EU, UK, and Other Jurisdictions
Residents may have rights including:
- Information about data collection practices
- Access and rectification of data
- Erasure or deletion of data
- Data portability
- Restrict or object to processing (including direct marketing)
- Opt out of information sales
- Opt out of marketing emails and texts
- Limit automated decision-making
- Lodge complaints to data protection authorities
- Withdraw consent
Contact privacy@stomio.io to exercise these rights. Responses occur within no longer than 30 days.
External Links
The service may contain third-party website links. Stomio has not reviewed these sites, does not control them, and is not responsible for their content or privacy policies. If you decide to access any of the third-party sites linked on our website, you do so at your own risk.
Data Security
Stomio employs physical, technical, and administrative procedures to safeguard personal information. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Service.
International Users
Collected information transfers to and processes in the United States for stated purposes. Stomio may subcontract data processing to affiliates or third parties in the US or other countries. An updated subprocessors list is maintained by Stomio.
Data Retention
Personal information retention occurs only as long as necessary for collection purposes or as required by law. Information is destroyed in a way that prevents restoration or reconstruction.
Children
Service content targets individuals over 18 and is not directed at children under 13. The company does not knowingly collect personally identifiable information from children under 13.
Changes to This Policy
Stomio may revise this policy to reflect service changes. All changes post on the service, and users should review periodically. Material changes receive appropriate notice.
How to Contact Us
Questions or concerns about this policy should be directed to:
- Email: privacy@stomio.io
- Address: Stomio, Inc., 2261 Market Street STE 68602, San Francisco, CA 94114, USA